Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

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Hi All,

I was facing a very strange issue or something I am doing wrong?

I have a project in Dev which has a Menu item(action). I add this menuitem under Menus, Say Sales Ledger/Reports. I drag the updated Menu/Sales Ledger to my project so it is included.

I export this project as xpo, with all labels etc.

Import in Test, Compile and error free.

Confirmed from my project/Menu/Sales Ledger/Reports that my MenuItem is there.

From front end, I navigate to Sales Ledger/Reports, cannot see my Menu item.

I tried clearing cache,refresh AOD,compare Dev and Test.

Finally I found the cause, the reason seems to be as below

When in my project/Menu/Sales Ledger/Reports I can see my menu item.

But when I navigate to AOT/Menu/Sales Ledger/Reports my menu item is not available.

I fixed it by adding my Menuitem to AOT/Menu/Sales Ledger/Reports, after which I can see.

My question:

Is this something known or anyone faced? Or is there something I missed?

Did I do anything wrong while adding MenuItems to Menus and dragging the changes to my project?

Why does My Project/Menu have menu item, but not in AOT/Menu?

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André Arnaud de Cal... 299,069 Super User 2025 Season 2 on at

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RE: Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

Hi Sabarish,

I have not seen this before. Possibly it could be related to different layers? Was the same menu object also changed in another layer?

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RE: Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

Hi Andre,

The Menu objects are from the same Layer and same model in both the environments.

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nmaenpaa 101,160 Moderator on at

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RE: Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

I have noticed that sometimes when you import menu changes in xpos they will not be saved, instead they are gone when you restart the client. But re-adding the menu items manually will fix the problem. So it's good to double check that all new menu changes are working after importing with xpo.

Anyway this is not a problem in user rights, instead in the xpo import of menus.

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Community Member on at

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RE: Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

Hi Nikolaos,

Thanks for your thoughts on this. Sounds very strange. Will this problem occur when moving code via models? I suppose it should not right?

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nmaenpaa 101,160 Moderator on at

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RE: Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

No, you won't have this problem when deploying models.

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