Menu Item not displayed in Menu even with Sys Admin role, License & Config keys set

(0) Share

Report

Posted on by Community Member

Hi All,

I was facing a very strange issue or something I am doing wrong?

I have a project in Dev which has a Menu item(action). I add this menuitem under Menus, Say Sales Ledger/Reports. I drag the updated Menu/Sales Ledger to my project so it is included.

I export this project as xpo, with all labels etc.

Import in Test, Compile and error free.

Confirmed from my project/Menu/Sales Ledger/Reports that my MenuItem is there.

From front end, I navigate to Sales Ledger/Reports, cannot see my Menu item.

I tried clearing cache,refresh AOD,compare Dev and Test.

Finally I found the cause, the reason seems to be as below

When in my project/Menu/Sales Ledger/Reports I can see my menu item.

But when I navigate to AOT/Menu/Sales Ledger/Reports my menu item is not available.

I fixed it by adding my Menuitem to AOT/Menu/Sales Ledger/Reports, after which I can see.

My question:

Is this something known or anyone faced? Or is there something I missed?

Did I do anything wrong while adding MenuItems to Menus and dragging the changes to my project?

Why does My Project/Menu have menu item, but not in AOT/Menu?

*This post is locked for comments

I have the same question (0)

All responses (5)

Answers (2)

André Arnaud de Cal... 303,691 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi Sabarish,

I have not seen this before. Possibly it could be related to different layers? Was the same menu object also changed in another layer?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Andre,

The Menu objects are from the same Layer and same model in both the environments.

Was this reply helpful? Yes No
Verified answer

nmaenpaa 101,166 Moderator on at

Like (0)

Report
Copy link

Link copied!

I have noticed that sometimes when you import menu changes in xpos they will not be saved, instead they are gone when you restart the client. But re-adding the menu items manually will fix the problem. So it's good to double check that all new menu changes are working after importing with xpo.

Anyway this is not a problem in user rights, instead in the xpo import of menus.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi Nikolaos,

Thanks for your thoughts on this. Sounds very strange. Will this problem occur when moving code via models? I suppose it should not right?

Was this reply helpful? Yes No
Verified answer

nmaenpaa 101,166 Moderator on at

Like (0)

Report
Copy link

Link copied!

No, you won't have this problem when deploying models.

Was this reply helpful? Yes No