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Dynamics 365 Community / Forums / Field Service forum / Universal Resource Sch...
Field Service forum

Universal Resource Scheduling on custom entity - Group child resources don't schedule

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I have tried out the Field Service functionality and it works excellent. Now I want to use the Universal Resource Scheduling to schedule resources associated to a custom entity.

I have succeded to set it up and my Schedule board works nice on all features but one.

It was possible in Field Service to schedule a group (e.g. a person running the equipment, and the equipment itself). I drag-and-dropped my Unscheduled work order on the group schedule. The group was scheduled, and also the resources that belonged to the group. I could change and cancel the booking, and all "childs" followed the group booking.

This does not work on my custom entity. The only thing that is booked is the group. No childs are booked.

Is this by design or is it a setting somewhere? Google hasn't been very helpful here.

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