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Intercompany transaction between environment not working

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Hi, I setup intercompany transactions between two environments using External setup and I was able to create each trading partners and connected successfully. However, when I send transactions (Interco General Journals, Sales Orders, POs) I see them in Handled Intercompany Outbox transactions page but nothing gets received in the other company.
 
Note: I had been using intercompany transactions between different companies in this environment without any issues. 
 
Has anyone tried the external intercompany setup, run into any issues or processed intercompany transactions between two BC environments sucessfully?
 
Thank you
 
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  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 3,640 Super User on at
    Intercompany transaction between environment not working
    did you check if the receive related setup is done properly, such as auto receive or manual? 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 60,139 Super User on at
    Intercompany transaction between environment not working
    If you don't have any customizations, it is recommended that you submit an SR to Microsoft and let them help investigate the issue. This may be a standard issue.
     
    Hopefully other experts can give you better advice.
    Thanks
    ZHU
  • Katrina S Profile Picture
    Katrina S 9 on at
    Intercompany transaction between environment not working
    Hi Yun - our intercompany setup is the same as the consolidation setup using an external environment.  And our consolidation setup works. However, when we send the SO, the other side doesn’t show the creation of the PO.  It shows the SO as a handled transaction but we cannot find it on the other side. 
     
    Any hints will be appreciated! 
     
    Thank you! 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 60,139 Super User on at
    Intercompany transaction between environment not working
    Hi, I have tested it before and I hope the information below can give you some tips.
     
    Thanks
    ZHU

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