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Expense Report Not Posting to Ledger

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Posted on by CShearer

Hello,

I am setting up the expense module and am having a hard time getting expense reports to post to the ledger. After I hit 'Post', the status changes to 'Processed for Payment' but when I go to the general ledger, the transaction is no where to be found. When I go to the vendor, I can see the transaction but no voucher was produced. What am I doing wrong here? I have set up a number sequence specifically for expense reports, I have set up a journal name specifically for expense reports which is tied to that number sequence and is a Daily journal type, I have also tied this journal to the expense module in the parameters. I think what I'm missing is how the system knows how and where to post to ledger upon post. I'm not currently receiving any error messages either upon post.

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André Arnaud de Cal... 301,030 Super User 2025 Season 2 on at

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Hi CShearer,

Can you check if the expected ledger entries are pending for transfer on the form General ledger > Periodic tasks > Subledger journal entries not yet transferred? If so, there might be a validation error, the batch transfer rules on the GL parameters are set incorrect, or the batch job for transferring the subledger entries is not working.

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CShearer 16 on at

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thanks! I saw they were all in there and I transferred them all. What are the GL parameters that need to be set so that expense reports post to GL upon hitting post and not batches?

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André Arnaud de Cal... 301,030 Super User 2025 Season 2 on at

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Hi,

On the form General Ledger parameters, there is a tab called Batch transfer rules. In case the setting is to transfer via a Scheduled batch, then check if the batch job is present and if it is executing regularly.

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CShearer 16 on at

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It is actually set to asynchronous for all so something isn’t triggering

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André Arnaud de Cal... 301,030 Super User 2025 Season 2 on at

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It can be the case that the transfer failed. In that case, it can be stuck in the pending transfers. If you keep having this issue, you can also try to use the batch process option to see if it solves the issue. Otherwise it would require some more in-depth investigation.

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AT-28061537-0 8 on at

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Hello all,

As im facing this issue myself i wanted to ask if there is any update on how the issue is solved?

In my case i have expense report for a Vendor (15 lines) all with status 'Processed for payment' but i got only 14 of the transactions transfered to subledger and Vendor transactions. One line is missing besides the status Porcessed for payment.

Also tried if there are pending transactions for transfer on the form General ledger > Periodic tasks > Subledger journal entries not yet transferred as Andre mentioned on the topic but it was empty.

Thank you

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