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Customer experience | Sales, Customer Insights,...
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Communication error processing asynchronous operation CRM 365 Online

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Hello People,

We are currently working with CRM 365 Online 2019 wave 2. We have several workflow activity, until last Friday everything worked without problems, but today when invoking any of the Workflows they do not run. 

Looking at the details of the process does not show the following error message.

Workflow suspended temporarily due to error: Unhandled exception:
Exception type: Microsoft.Crm.CrmException

Message: System.ServiceModel.CommunicationException: There was an error while trying to serialize parameter tempuri.org/:postContext. The InnerException message was 'Type 'Microsoft.Crm.Sandbox.SandboxCustomActivityExecutionContext' with data contract name 'SandboxCustomActivityExecutionContext:schemas.datacontract.org/.../Microsoft.Crm.Sandbox' is not expected. Consider using a DataContractResolver if you are using DataContractSerializer or add any types not known statically to the list of known types - for example, by using the KnownTypeAttribute attribute or by adding them to the list of known types passed to the serializer.'. Please see InnerException for more details. ---> System.Runtime.Serialization.SerializationException: Type 'Microsoft.Crm.Sandbox.SandboxCustomActivityExecutionContext' with data contract name 'SandboxCustomActivityExecutionContext:schemas.datacontract.org/.../Microsoft.Crm.Sandbox' is not expected. Consider using a DataContractResolver if you are using DataContractSerializer or add any types not known statically to the list of known types - for example, by using the KnownTypeAttribute attribute or by adding them to the list of known types passed to the serializer.
at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeAndVerifyType(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, Boolean verifyKnownType, RuntimeTypeHandle declaredTypeHandle, Type declaredType)
at System.Runtime.Serialization.XmlObjectSerializerWriteContext.SerializeWithXsiTypeAtTopLevel(DataContract dataContract, XmlWriterDelegator xmlWriter, Object obj, RuntimeTypeHandle originalDeclaredTypeHandle, Type graphType)
at System.Runtime.Serialization.DataContractSerializer.InternalWriteObjectContent(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.DataContractSerializer.InternalWriteObject(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.XmlObjectSerializer.WriteObjectHandleExceptions(XmlWriterDelegator writer, Object graph, DataContractResolver dataContractResolver)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.SerializeParameterPart(XmlDictionaryWriter writer, PartInfo part, Object graph)
--- End of inner exception stack trace ---

Server stack trace:
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.SerializeParameterPart(XmlDictionaryWriter writer, PartInfo part, Object graph)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.SerializeParameter(XmlDictionaryWriter writer, PartInfo part, Object graph)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.SerializeParameters(XmlDictionaryWriter writer, PartInfo[] parts, Object[] parameters)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.SerializeBody(XmlDictionaryWriter writer, MessageVersion version, String action, MessageDescription messageDescription, Object returnValue, Object[] parameters, Boolean isRequest)
at System.ServiceModel.Dispatcher.OperationFormatter.OperationFormatterMessage.OperationFormatterBodyWriter.OnWriteBodyContents(XmlDictionaryWriter writer)
at System.ServiceModel.Channels.Message.OnWriteMessage(XmlDictionaryWriter writer)
at System.ServiceModel.Channels.BufferedMessageWriter.WriteMessage(Message message, BufferManager bufferManager, Int32 initialOffset, Int32 maxSizeQuota)
at System.ServiceModel.Channels.BinaryMessageEncoderFactory.BinaryMessageEncoder.WriteMessage(Message message, Int32 maxMessageSize, BufferManager bufferManager, Int32 messageOffset)
at System.ServiceModel.Channels.FramingDuplexSessionChannel.EncodeMessage(Message message)
at System.ServiceModel.Channels.FramingDuplexSessionChannel.OnSendCore(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.OnSend(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.OutputChannel.Send(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.DuplexChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Crm.Sandbox.ISandboxSdkListener.Post(SandboxCallInfo callInfo, String assemblyName, EntityReference serviceEndpoint, IExecutionContext postContext)
at Microsoft.Crm.Sandbox.SandboxOrganizationService.<>c__DisplayClass3_1.<Post>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)
at Microsoft.Crm.Sandbox.SandboxOrganizationService.Post(String logicalName, Guid id, IExecutionContext context, Object sandboxTraceSettingsObj): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #25343DC3
at Microsoft.Crm.Sandbox.SandboxCodeUnit.ProcessException(Exception originalException, IExecutionContext context, SandboxClient client, SandboxCallTracker callTracker, Boolean isSafeToRetry, DateTime performanceExecutionStartTime, SandboxTracker tracker, Guid parentExecutionId, CrmException& crmException, String& assemblyContents)
at Microsoft.Crm.Sandbox.SandboxCodeUnit.<>c__DisplayClass24_0.<Execute>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Xrm.RemotePlugin.CrmProvider.RemotePlugin.CDSExecute(IServiceProvider serviceProvider)
at Microsoft.Crm.Workflow.Services.ProxyCustomActivity.Execute(CodeActivityContext executionContext)
-- End stack trace --

None of the processes were modified, since this is an online version we do not understand what caused that no workflow activity can be executed.

We would appreciate any tip or idea to address the issue. Thank you.

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  • Verified answer
    thonda Profile Picture
    thonda on at
    RE: Communication error processing asynchronous operation CRM 365 Online

    Hi John,

    We regret the inconvenience caused.

    Microsoft is actively working to fix this issue.

    Regards,

    Praveen T

    D365 Customizations Support Engineer

    Microsoft Corporation.

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