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Customer experience | Sales, Customer Insights,...
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Can't remove custom control dependency on form

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Posted on by 283

I'm having an issue with a dependency on a custom control I've installed and used in a couple forms.

I first imported a managed solution of the control in Dev and tested it out. A couple weeks later I imported an updated version of the control. It was working great until I tried to export my solution. There was a missing dependency on a part of upgraded control, which seemed strange. Still not sure why that happened.

To fix this, I tried deleting the control solution but the following dependency came up:

pastedimage1626465313485v1.png

This says it's Required By my TABLE NAME (Form). This is NOT the name of the form it was on. I've never seen a dependency like this before so not sure how to fix it. I tried removing the control from the subgrids it was on and was able to export it from Dev and import into Test, but now the control doesn't work at all.

I've tried:

  • Reimporting the solution into Test
  • Deleting the subgrids entirely
  • Deleing the form it was on

None of this fixed the control not working in Test nor did it remove the dependency.

I've reached out to the developer who said there may be an older version installed in the environments but haven't heard anything else from him yet.

Any thoughts would be greatly appreciated!

I have the same question (0)
  • Lucas H Profile Picture
    283 on at

    Brief update:

    I was never able to remove the dependency without deleting the table entirely. Since the issue that was causing me to try and remove the dependency was in TEST, I felt comfortable doing this. Once this was done, I deleted the custom control solution, re-imported it and published all customizations.

    Then in DEV, I added all required components for the table in question, re-exported/imported into TEST and the issue was fixed.

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