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Answered

AX2012 CU13 unit price field not able to add value for Sales order line

Posted on by 3,352

Hello, 

Im not able to add unit price for a sales order line, however i can add net amont, is there any setting for this? i checked with my technical and findings are that there are no cutomizations.

Regards

  • Verified answer
    NaveenKumar S Profile Picture
    NaveenKumar S 3,352 on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    Hello, 

    the issue was that the prices tab was not setup in the Accounts receivebales parameters, after adding all, im able to add the unit price, Add all the options in the below screenshot

    pastedimage1605497631539v1.png

  • NaveenKumar S Profile Picture
    NaveenKumar S 3,352 on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    hello, 

    i created a new legal entity in the same instance there it is working fine, so what must be the issue?

    Regards

  • asedawy Profile Picture
    asedawy 117 on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    Hello,

    Does same behavior occur for all users as this may be due to grid personalization and the check box edit contents being un-checked.

    Regards

  • axk Profile Picture
    axk 925 on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    I do not think that there is something blocking the "SalesPrice" field at runtime on the "SalesTable" form. Which form are you using to edit the sales order details?

    Can you check if you are allowed this field in the table browser for the SalesLine table? If yes, I think there is some customization blocking editing this value.

  • NaveenKumar S Profile Picture
    NaveenKumar S 3,352 on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    Hello, 

    It is happening for all items and all customers so is there any kind of restriction? 

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: AX2012 CU13 unit price field not able to add value for Sales order line

    Hi Naveen,

    Do you experience this issue for a specific product that you sell only and are things working fine if you select a different product?

    Have you also checked if you see this issue in a new sales order and for a different customer?

    Best regards,

    Ludwig

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