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So I have been researching and many sites are saying that in order to add the portal to your CRM you need to login to the admin portal which I do. Then go to admin centres and choose Dynamics 365.
Now here is the problem I don't have the option 'Dynamics 365'. Is there something that I need to do or is there some sort of different option?
I'm on the Dynamics 365 Plan 1 so surely I should have access to the portal?
All help is much appreciated.
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Hi,
Go to https://portal.office.com/and click on the ‘Admin’ tile. (remember to log in with Office 365 Administrator account)
dynamicscrmcoe.com/install-dynamics-365-portals
Thanks,
Sandeep
Yes I do. I have now managed to go into solutions and click the edit button. However I don't have customer portal as an option to install.
Do you have global administrator role in Office 365 portal?
Hi Kamil,
I suppose you are not able to access the "Dynamics 365 Admin Center"
If you are using the online account you can check this link
technet.microsoft.com/.../dn786374.aspx sign in to the Dynamics 365 Administration Center
Enter the url based on the region of your instance.
Navigate to "Applications" tab to configure the portal addon
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