I am very new to MD.
I have an urgent need and want to go ahead and replace one of our website forms.
I am creating a simple "Contact Us" form to start. I have a "How can we help you" text box that I would like to feed into a Lead/Contact.
What is the best field to map this into? I was thinking topic or creating a How can we help you field. Im not sure the later is best solution.
Would be nice if I could use the response to create a note?
Hi,
For the form fields in Marketing Form are mapped to the fields of Contact entity or Lead entity only and the Note is an individual entity, the form submission cannot be inserted as the Notes of a Contact.
However, you can create a real-time Workflow to create a Note related to the contact who submitted the Contact Us Marketing Form.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
Best Regards,
Nya
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