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Incorrect registered process time calculation during breaks

Posted on by 12
Hello,
As I see that this issue occurs not just for us. Workers use production floor execution interface, where they starts their activities, logs breaks and etc. We need to track exactly when and what time was spent on breaks by using production floor execution, because each worker takes breaks when he wants at different times at different days. So we can't use predefined breaks into the profile.
 
Problem occurs when the break is started during any activity, the activity time isn't reduced by the break, but the logic says that program must pause the activity time calculation during a break. At the end of the day looking at the sum of the activities times, break times are duplicated. Looking at indirect activities setup window, breaks are set correctly as breaks, so it looks easy task to calculate times without any issues, but program isn't working as it should. In time and attendance module we always do the calculation, approval and transfer, but it makes no difference.
 
After all we get wrong registered times for our orders, they are much longer than they were really produced. Other indirect activities forces worker to stop their current activity, but breaks causes the issues. 
 
Is there any way to solve this issue? I am planning to set the breaks as job of indirect activity, so the worker must be forced to stop activity. 
 
  • VilSab Profile Picture
    VilSab 12 on at
    Incorrect registered process time calculation during breaks
    I managed to solve this issue by myself, now everything is calculated as it should be. 
  • VilSab Profile Picture
    VilSab 12 on at
    Incorrect registered process time calculation during breaks
    Here is the link where microsoft shows example how really breaks should work in process time calculation: https://learn.microsoft.com/en-us/dynamics365/supply-chain/production-control/pay-based-on-registrations
    But in my case there is no break time subtraction from the activity time:
    As you can see, after calculation the process time is 2.18  but it must be subtracted by 0.23 of the break time and it must be 1.95. So at the end I get wrong process times for our offers. Why it is not working as microsoft declares? 
  • VilSab Profile Picture
    VilSab 12 on at
    Incorrect registered process time calculation during breaks
    I think it is more related to the production control than the finances. 
  • Martin Dráb Profile Picture
    Martin Dráb 225,610 Super User on at
    Incorrect registered process time calculation during breaks
    Moved from D365 general forum.
  • VilSab Profile Picture
    VilSab 12 on at
    Incorrect registered process time calculation during breaks
    We are using Dynamics 365 finance and operations.
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Incorrect registered process time calculation during breaks
    Hi,
    Could you tell me what app you are using in Dynamics 365?

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