Dynamics Community Forum Thread Details

I am facing this issue while setting up the Store commerce on development environment. I am trying to connect it with dev environment Retail server. But when I enter server URL and trying to connect, it gives me the real time service issue as shown.

I have tried to reset IIS using command prompt.
I have tried to restart Retail Server, VM also.

The error I am getting on event viewer is as follows:

System.ServiceModel.FaultException: Internal Server Error Server stack trace: at
System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime
operation, ProxyRpc& rpc) at
System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway,
ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at
System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage
methodCall, ProxyOperationRuntime operation) at
System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at
Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.ProcessInvokeResult(String
methodName, String apiName, Int32 parameterCount,
RetailTransactionServiceResponse response, Guid correlationId, Guid
relatedActivityId, RetailRealTimeServiceContractChannel channel, Boolean
isAsyncCall, Exception& exception, Int32& resultCount) at
Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.GetResponseFromMethod(TransactionServiceInvoker
transactionServiceInvoker, String methodName, String apiName, Int32
parameterCount) at
Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.IsAlive()
at
Microsoft.Dynamics.Commerce.Runtime.Services.HealthCheckTransactionService.RunHealthCheckRequest(RunHealthCheckRealtimeRequest
request) at
Microsoft.Dynamics.Commerce.Runtime.Services.HealthCheckTransactionService.Execute(Request
request) at
Microsoft.Dynamics.Commerce.Runtime.CommerceRuntime.<ExecuteCore>d__53`1.MoveNext()
--- End of stack trace from previous location where exception was thrown --- at
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at
Microsoft.Dynamics.Commerce.Runtime.CommerceRuntime.<ExecuteCore>d__53`1.MoveNext()
--- End of stack trace from previous location where exception was thrown --- at
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
task) at
Microsoft.Dynamics.Commerce.Runtime.CommerceRuntime.<Execute>d__52`1.MoveNext()
--- End of stack trace from previous location where exception was thrown --- at
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task
task) at
Microsoft.Dynamics.Commerce.Runtime.Services.HealthCheckService.<RunRealtimeServiceHealthCheck>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown --- at
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at
Microsoft.Dynamics.Commerce.Runtime.CommerceRuntime.<ExecuteCore>d__53`1.MoveNext()

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Real-time service failed issue while setup store commerce

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