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Unable to see Customer Service workspace or Omnichannel for Customer Service in powerapps

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Posted on by SanjayDynamics365

5

Hi,

I am not able to see Customer Service workspace or Omnichannel for Customer Service options in https://make.powerapps.com/

Note: I am currenly on D365 trail version

Please help. I need this for some hands-on experience.

Thanks in advance

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Leco Lv on at

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RE: Unable to see Customer Service workspace or Omnichannel for Customer Service in powerapps

Hi partner,

Are you a system administrator or a user? If you are a user, please ask your system administrator to assign you a customer service license. If you are a system administrator, please purchase a customer service license.

Administrator :Customer Service Omnichannel Support | Microsoft Dynamics 365

assign:

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