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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Unable to see Customer Service workspace or Omnichannel for Customer Service in powerapps

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Posted on by 5

Hi,

I am not able to see Customer Service workspace or Omnichannel for Customer Service options in https://make.powerapps.com/

Note: I am currenly on D365 trail version

Please help. I need this for some hands-on experience.

Thanks in advance

I have the same question (0)
  • Suggested answer
    Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    Are you a system administrator or a user? If you are a user, please ask your system administrator to assign you a customer service  license. If you are a system administrator, please purchase a customer service  license.

    Administrator :Customer Service Omnichannel Support | Microsoft Dynamics 365

    assign:

    pastedimage1663571624291v1.png

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