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Access Team User can't access chart shared with the Access Team

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Posted on by jefferyshall

I am having an odd issue. I have created several Access Teams and I have given Read/Write/Share permissions to those teams on several different Dashboards, Views and Charts. I have one user who is in one of the Access Teams that cannot see one of the Charts. I double/triple checked, she is in the Access Team and the Access Team is assigned permissions to the chart. If I share the chart with the user individually with the exact same Read/Write/Share permissions they can now see the chart. If I remove the individual user they can't see it anymore, but user is still in the Access Group that still has permissions.

Any ideas on what could be going on?

Categories:

Charts

Administration and Setup

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Yoshika Suzuki on at

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RE: Access Team User can't access chart shared with the Access Team

Can other members of the team view? Have you set the correct security role for the team?
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Amit Katariya007 5,902 Moderator on at

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RE: Access Team User can't access chart shared with the Access Team

Hello Jeffery,

Can you share some screenshots for above implementation ?

Thank you,

Amit Katariya