What causes a phantom apply record either in Payables or Receivables GP 2018

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Posted on by LH-03092110-0

I just had this happen to two clients. The current transaction amount is zero for a Payable or Receivable document, when I run the All Payables or All Receivables script I see an apply record. However, when I run the All Payables or All Receivables script for the mentioned apply record it only exists in the Apply Tables not the Key Master tables for either module. What would cause this type of behavior? Could an end user enter a document, apply it, then delete the document prior to posting? If yes, why wouldn't the document be released from the apply tables too?

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Financial Management