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Customer experience | Sales, Customer Insights,...
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In-place Upgrade Windows Server 2008 R2 to Windows Server 2012 R2 with CRM 2013.1

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Posted on by 576

Hi there,

We're planning to Upgrade Windows Server 2008 R2 to Windows Server 2012 R2 along with CRM 2013.1 which is installed on the same server, could anybody suggest what are the best practices and recommended steps to upgrade.

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  • Suggested answer
    MehranBre Profile Picture
    732 on at

    Hi,

    I do this in the following order:

    1. Get a full backup of your CRM database with SQL Management

    2. Install SQL on a new server whose version is exactly the same as the previous one. (With Report service)

    3. Install CRM software exactly like the previous version on the new server

    4. Install Report Extension for CRM (available in installation folder)

    5. Restore CRM backups within the new SQL Server via SQL Management

    6. Import restored database into CRM Deployment Manager7

    7. Check all CRM services and make sure they work

    Best Regards.

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