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Hello,
Last night we received the 9.0 update in our production environment. Users are reporting they cannot close quotes/Opportunities. When trying to close the Quote they receive the below loading screen. This doesn't resolve after more than a 20 minute wait. Upon a refresh, the record is still open. Any help would be greatly appreciated. Thanks!
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Hi Kinger,
After communication with MS Dev Team. The function like cannot qualify lead ,cannot close opportunity and cannot activate Quote normally is a common bug now. The fix is available in 18052 weekly release which would get deployed to NAM/Eur on 6/15. Please wait for the fix to get deployed.
Hope it helps.
Regards,
Johnny
Any update on this issue? We are setting up a new integration, so might be something I am doing wrong but I am getting the same error when I try to close an opportunity (win or lose). Our version is: Version 1612 (9.0.2.193) (DB 9.0.2.193) online.
Hello Guys... anyeone here haves update about "close Quotes" issues ?
Hello Guys,
Someone still having issues with close quotes?
My version is 1612 (8.2.2.1659) (BD 8.2.1.344) online
the button (close quote) does not work, and does not show any error information.
Something must have been patched overnight. We are working again!
I just got off the phone with Microsoft Support. They confirmed this is a known global issue and they're deploying a fix tonight (it must be the maintenance I see listed in my Admin Message Center beginning at 2:00 UTC). He said the fix was already being deployed to the Asia-Pacific market.
Toni,
I just saw, in another forum topic, a person talking about disabling some plugins that are from Microsoft itself, could return some functionalities that was broken with the upgrade process.
Could be one workaround for you.
community.dynamics.com/.../271284
Best regards
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