Skip to main content

Notifications

Microsoft Dynamics GP forum
Unanswered

Missing menu options

Posted on by 355

Multiple users are experiencing the issue where they log into GP and under Human Resources>Employee they are missing menu options – if they log out and back in then usually they come back -  I highlighted a few they use that are missing. This is from the same user before and after logging out and back in.  The only thing that changed was they upgrade Papersave to the web version.  I do know a few of the screens are custom screens

 

  pastedimage1684160928050v1.png  pastedimage1684160956691v2.png

Categories:
  • Craig Fuller Profile Picture
    Craig Fuller 409 on at
    RE: Missing menu options

    Great to know. Thank you David!

  • David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    David Musgrave MVP ... 13,831 Moderator on at
    RE: Missing menu options

    Hi Craig

    Items on the Additional menu are created by Form triggers using Dexterity or VSTools.

    As long as the triggers are enabled when the form is opened, the additional menu will be populated.

    Application Level Menus are implemented in a completely different way from form level menus and additional (trigger based) menus.

    You can delete the contents of the syMenuMstr (SY07110) table which will force the application level menus to be recreated on next login.

    Regards

    David

  • Craig Fuller Profile Picture
    Craig Fuller 409 on at
    RE: Missing menu options

    We have a similar issue with the "Additional" menu options not appearing when in a GP window. We are on GP 2018 and from what I remember our reseller stated it is a known bug. The options that disappear for us are all 3rd party. In our case, we close then reopen the window, check the "Additional" and repeat until the options appear (usually 1- 5 cycles). I don't see how that is an option on the main page view you've shown as we don't use those views. I'm guessing they are related.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Dynamics 365 Community Update – Sep 16th

Welcome to the next edition of the Community Platform Update. This is a weekly…

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,522 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,441 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Product updates

Dynamics 365 release plans