web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics NAV (Archived)

How can I enter a bill-to address that is different from the sell-to address?

(0) ShareShare
ReportReport
Posted on by

It seems almost impossible to me that this cannot be done.  My customer has a sell-to address in CA, shipping addresses all over the country and the bill-to address (where the invoice is sent) is a PO Box.  There does not seem to be any way to enter a bill-to address that is different from the sell-to address, unless you are billing a totally different customer.  Because of this, our headquarters has created multiple accounts for each customer and it is impossible for me to follow which invoices belong with which customers.  There has to be a way to send an invoice to a PO box, which is standard practice in America, without creating a new customer card for every customer, but our headquarters says it cannot be done.  I can easily create multiple shipping addresses for one sell-to customer, but because the bill needs to go to a PO box and not the sell-to address, it seems there is not way to do it.  It should be simple.  Can anyone help with this?

*This post is locked for comments

I have the same question (0)
  • Andri Wianto Profile Picture
    385 on at
    RE: How can I enter a bill-to address that is different from the sell-to address?

    I agree with Aleksandar.

  • Suggested answer
    Aleksandar Totovic Profile Picture
    16,765 on at
    RE: How can I enter a bill-to address that is different from the sell-to address?

    You cannot do this by standard NAV. It is possible to configure Bill-to Customer No. on each Customer Card, but this mean you have to have double customers, as you said.

    If you don't want customization, you only can fo fill/change Bill-to Address on each Sales Order (Invoicing tab). I guess this is not entirely suitable, because the possible mistakes and have manual work.

    You can make small customization. You can make new field 'Bill-to Address' on Customer table and fill it PO Box manualy for each customer. On Sales Orderd Header, you need change filling this field. you need to change code on Bill-to Customer No. - OnValidate().

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics NAV (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans