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Microsoft Dynamics NAV (Archived)

How can I enter a bill-to address that is different from the sell-to address?

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It seems almost impossible to me that this cannot be done.  My customer has a sell-to address in CA, shipping addresses all over the country and the bill-to address (where the invoice is sent) is a PO Box.  There does not seem to be any way to enter a bill-to address that is different from the sell-to address, unless you are billing a totally different customer.  Because of this, our headquarters has created multiple accounts for each customer and it is impossible for me to follow which invoices belong with which customers.  There has to be a way to send an invoice to a PO box, which is standard practice in America, without creating a new customer card for every customer, but our headquarters says it cannot be done.  I can easily create multiple shipping addresses for one sell-to customer, but because the bill needs to go to a PO box and not the sell-to address, it seems there is not way to do it.  It should be simple.  Can anyone help with this?

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  • Andri Wianto Profile Picture
    385 on at
    RE: How can I enter a bill-to address that is different from the sell-to address?

    I agree with Aleksandar.

  • Suggested answer
    Aleksandar Totovic Profile Picture
    16,765 on at
    RE: How can I enter a bill-to address that is different from the sell-to address?

    You cannot do this by standard NAV. It is possible to configure Bill-to Customer No. on each Customer Card, but this mean you have to have double customers, as you said.

    If you don't want customization, you only can fo fill/change Bill-to Address on each Sales Order (Invoicing tab). I guess this is not entirely suitable, because the possible mistakes and have manual work.

    You can make small customization. You can make new field 'Bill-to Address' on Customer table and fill it PO Box manualy for each customer. On Sales Orderd Header, you need change filling this field. you need to change code on Bill-to Customer No. - OnValidate().

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