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Disable Default Toast Notifications for Quick Create

Posted on by 14
Hi,
 
I'm wondering if it's possible to disable the out of the box Toast Notification message which appears when a user creates a record via Quick Create?
A lot my my users find the pop-up message gets in the way when they're trying to quickly enter data.
I do not have the In-App Notifications setting enabled for the Model Drive App I'm working with.
The only option I get related to Toast Notifications is via the cog icon for settings, where I can increase the Display Time (x10).
 
Thanks.
  • Suggested answer
    bob_dynamix Profile Picture
    bob_dynamix 14 on at
    Disable Default Toast Notifications for Quick Create
    I've looked into this further. 
     
    If you enable the In-App notification Feature at the App level, then users will see an alarm bell icon on the main ribbon.
    You can turn custom toast notifications on and off using this user level option, but turning it off doesn't disable the out of the box notifications.
     
    However, the "Total Duration (Seconds)" value under the Notification settings also affects how long out of the box alerts are shown for.
    I've decreased this to 1 which should help. A zero value gets ignored and the default value (10 seconds) gets used instead. 
  • Saif Ali Sabri Profile Picture
    Saif Ali Sabri 338 on at
    Disable Default Toast Notifications for Quick Create
    out-of-the-box toast notifications can be adjusted, but fully disabling them directly through the user interface is not currently an option.  as there isn't a straightforward, built-in option specifically for turning off these notifications.
     
    Feedback to Microsoft: Since this seems to be a common frustration, you could also submit feedback to Microsoft to consider adding a toggle to disable toast notifications altogether for Quick Create actions.
  • Suggested answer
    Daivat Profile Picture
    Daivat 980 on at
    Disable Default Toast Notifications for Quick Create
    Hello bob_dynamix,
     
    Unfortunately, there's no direct way to disable the default toast notification that appears after creating a record via Quick Create in Dynamics 365.
     
    However, there are a couple of indirect approaches you might consider:
     
    1. Customize the Quick Create Form:
    Add a Script: You could potentially add a script to the Quick Create form that suppresses the toast notification. This would require custom JavaScript and might be complex to implement.
    Reduce Form Load Time: Optimizing the form's load time can minimize the time the toast notification is displayed. Consider removing unnecessary fields or using field level security to reduce the data loaded.
     
    2. User Training and Guidance:
    Educate Users: Train users on how to quickly dismiss the toast notification.
    Keyboard Shortcuts: Encourage users to use keyboard shortcuts to navigate and save records faster, minimizing the time spent interacting with the toast notification.
     
    3. Consider Using Power Apps:
    Custom App: If you have the flexibility, consider building a custom Power App to streamline the record creation process. You can customize the user experience and potentially eliminate the toast notification.
     
    Note: Customizing the Quick Create form or using Power Apps requires technical expertise and might involve additional development effort.
    Always test any customizations thoroughly to avoid unintended consequences.
    By combining these approaches, you may be able to improve the user experience and reduce the impact of the toast notification.
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
     
    Best Regards,
    Daivat Vartak

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