Dynamics Community Forum Thread Details

Unable to share Mail Merge Templates

None of our users are able to share mail merge templates. This is CRM 2016 on-premise, with the latest UR's.

If I attempt to share a Mail Merge Template from a user with Sys Admin privileges, I get the same error. I can get to the sharing screen. But upon adding any user or team with any permission set, I get an error thrown and no sharing is added.

Within application log on our front-end server, the error is stating "Invalid Object Type 1019 passed. Should be either User (8) or Team (9)." Object Type 1019 is for "Organization".

This is the only entity type that we are unable to share. The same actions to share any other record work as expected. I am selecting Users and Teams when attempting to share the Mail Merge record. Our current workaround, is to "Assign" these records back-and-forth, which is a poor user experience

Any ideas? Full stack trace follows.

Exception information: 
    Exception type: CrmException 
    Exception message: Invalid Object Type 1019 passed.  Should be either User (8) or Team (9).
   at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
   at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveSharedPrincipalsAndAccessCommand.Execute()
   at Microsoft.Crm.Application.Pages.Grids.Commands.GetSharedAccessRights.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
   at Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 
 
Request information: 
    Request URL: http{removed}/_grid/cmds/getshareaccess.aspx?id={34B86725-BF6B-E211-800B-005056AE004F}&objtype=9106 
    Request path: /{removed}/_grid/cmds/getshareaccess.aspx 
    User host address: {removed} 
    User: {removed} 
    Is authenticated: True 
    Authentication Type: Negotiate 
    Thread account name: {removed}
 
Thread information: 
    Thread ID: 199 
    Thread account name: {removed}
    Is impersonating: False 
    Stack trace:    at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
   at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveSharedPrincipalsAndAccessCommand.Execute()
   at Microsoft.Crm.Application.Pages.Grids.Commands.GetSharedAccessRights.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
   at Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

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