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Hi Friends,
I have an issue in Bank Reconciliation, actually I reconcile the Statement all the required transactions are check and unreconciled field also shows zero amount but the "Reconcile account" button is disabled, please advise what can be the possible reason so that it will help in rectifying the issue and able tp post the reconciled statement.
Thanks in advance.
Hi Imran,
Is it possible that this is a user rights related issue or something related to personalization?
I assume that you use the 'basic' bank reconciliation journal feature, right? If so, can you possibly share a screenprint and let us know your exact D365FO version?
Many thanks,
Ludwig
Hi Ludwig,
thanks for your reply.
user have the right to post and also for the system administrator this button is disable.
yes we are using the basic standard feature and using 10.0.13 (10.0.569.20019) version of D365.
This option will be disabled only two cases.
1. Unreconciled amount not equal to zero.
2. Or Reconciliation date field will have some date on statement header.
Please check and confirm
Hi Naveen,
unreconciled amount field is zero and the reconciliation date is blank since statement is not posted.
Can it be a rounding related issue (penny difference)?
If this is not the case then it might be the fastest way to open a support ticket with MS so that they can have a look at this issue.
Best regards,
if it is an rounding issue then how i can now or see as in the unreconciled field amount showing is zero and how i can resolve it.
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