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Microsoft Dynamics CRM (on-premises) 9.1 update failed

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Posted on by Patrick Jaehne 95

Hello,

when importing an organization from version 9.0.31.7 into a system running 9.1.0.4 i get the following error message

11:11:55| Error| Ausnahmefehler beim Importieren der Organisation (Name=xxxDEV, Id=xxx):
Microsoft.Crm.CrmException: Encountered non-terminal failures during DBUpdates. Failing actions are: msdynce_SalesInsightsAnchor
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.ProcessFailedActions()
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.<>c__DisplayClass19_0.<Execute>b__0()
bei Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
bei Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.Execute()
bei Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy, Boolean patchOnImport, OrgDbUpdateMode orgDbUpdateMode, OrgType orgType)
11:11:55| Info| Found the older table DBUpdateInstallInfo_V5, updating new table and deleting
11:11:55| Info| GetDBUpdateRevisionThresholdForServer(): Threshold = 9.1.0004.0031.
11:12:42| Error| Ausnahmefehler beim Importieren der Organisation (Name=xx-DEV, Id=xxx):
Microsoft.Crm.CrmException: Encountered non-terminal failures during DBUpdates. Failing actions are: msdynce_SalesInsightsAnchor
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.ProcessFailedActions()
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.<>c__DisplayClass19_0.<Execute>b__0()
bei Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
bei Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
bei Microsoft.Crm.Tools.Admin.OrganizationDBUpdateInstaller.Execute()
bei Microsoft.Crm.Tools.Admin.ImportOrganizationInstaller.Import(Guid organizationId, String organizationUniqueName, String organizationFriendlyName, String sqlServerName, String databaseName, Uri reportServerUrl, ICollection`1 users, MultipleTenancy multipleTenancy, Boolean patchOnImport, OrgDbUpdateMode orgDbUpdateMode, OrgType orgType)

Does anyone have a solution how I can import the organization to the new server.

Thanks & greetings

  • Community member Profile Picture
    Community member 3 on at
    Microsoft Dynamics CRM (on-premises) 9.1 update failed
    Reviving an old post... @Patrick, were you able to resolve this issue? How? I have encountered a similar one. Thanks!
  • Patrick Jaehne Profile Picture
    Patrick Jaehne 95 on at
    RE: Microsoft Dynamics CRM (on-premises) 9.1 update failed

    I have discovered the following entry

    04.10.2021 09:08:34]: MTPD: Logger LastError: Message: Importing solution threw and unforeseen exception
    Source : Microsoft.Crm.Extensibility
    Method : Execute
    Date : 11:08:34
    Time : 04.10.2021
    Error : Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    Stack Trace : bei Microsoft.Xrm.Tooling.PackageDeployment.CrmPackageCore.ImportCode.BaseImportCustomizations.ExecuteImportSolution(ConfigSolutionFile Sol, String sSolutionImportFilePath)
    ======================================================================================================================

    [04.10.2021 09:08:34]: MTPD: Logger LastException: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False (Fehlerdetail ist gleich Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --
    Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" pare...).
    [04.10.2021 09:08:34]: MTPD: PackageDeployerWrapper: OrganizationServiceFault details: Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --
    Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --
    Exception details:
    ErrorCode: 0x8004801D
    Message: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --

    [04.10.2021 09:08:34]: MTPD: Signaling PackageDeployer operation error: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False (Fehlerdetail ist gleich Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --
    Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" pare...).
    [04.10.2021 09:08:34]: MTPD: PackageDeployer operation completed.
    [04.10.2021 09:08:34]: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False (Fehlerdetail ist gleich Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" solution="msdynce_ActivitiesPatch (9.0.20081.200730005)" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /><Dependent key="0" type="60" displayName="Enhanced Email" parentDisplayName="Email" id="{63769d04-c74f-4808-b0aa-77339e1b9191}" /></MissingDependency></MissingDependencies> , ProductUpdatesOnly : False
    TimeStamp: 2021-10-04T09:08:34.1186895Z
    --
    Exception details:
    ErrorCode: 0x80048033
    Message: Solution manifest import: FAILURE: The following solution cannot be imported: EmailEngagementPatch_managed. Some dependencies are missing. The missing dependencies are : <MissingDependencies><MissingDependency><Required key="0" type="60" displayName="Enhanced Email" pare...).
    Detailed logs from PDCore:
    [Start][256] ImportCustomizationLoader - Constructor
    [Stop][512] ImportCustomizationLoader - Constructor
    [Start][256] ReadConfig

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