Share
ReportHi folks,
I'm trying to create a social post using Dynamics 365 for Marketing. I cannot seem to get the channel active, anyone got any thoughts?
You’re offline. This is a read only version of the page.
155
Hi folks,
I'm trying to create a social post using Dynamics 365 for Marketing. I cannot seem to get the channel active, anyone got any thoughts?
Hey Ian, I'm glad that you're unblocked. However, could you please either share browser details here or create a support ticket with the details? We'd like to investigate this further.
Or you could email me the details at shravan.suri@microsoft.com - Thanks
OK, found the answer, its a browser issue.
In Edge channels created are set to Inactive. In Chrome they are set to Active.
Hmmmm…..
Hi Megan,
I got my colleague to go through exactly the same process that I did, we both have the same permissions, access to the same Facebook LinkedIn, Twitter accounts, etc. When she ran the process the channels implemented as active. When I reran the process they were implemented as Inactive, even if I tried to reauthorise. Bizarre.
Hi Ian,
Have you tried to reauthorize these accounts? I notice that the LinkedIn account is also showing as expired, so that might be one of the issues. Also, do you own these accounts? And are you an admin on the Marketing instance? Have you setup Facebook pages to post to from this account?
A few things to think about, so let us know.
Thanks,
Megan
Please mark as Verified if this answers your question.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
All responses (
Answers (