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Report"Tracked to Dynamics 365" category in Dynamics 365 for Outlook App creates Email Record with Created and Modified by System
Any reason why?
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"Tracked to Dynamics 365" category in Dynamics 365 for Outlook App creates Email Record with Created and Modified by System
Any reason why?
Thank you for the great help!
HI Partner,
This is by-design wherein When Server Side Sync tracks an email, the “CreatedBy” field is set to System to signify that the email was created by Server Side Sync. The "Owner" field of the email should be the user who owns the email, which is perhaps what Users are intend to use.
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