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Customer experience | Sales, Customer Insights,...
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How are revised Quotes linked together?

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Posted on by 38

Hello,

When we revise a Quote, a new copy of this Quote is created in the system.

We know that this Quotes is related by number.

But is there a connection or link between copy and original Quotes in the system? Something like lookup to original Quote (Connection one-to-many).

Best regards,

Anna Melnychenko

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  • Anna Melnychenko Profile Picture
    38 on at
    RE: How are revised Quotes linked together?

    Hello Leah,

    Thank you for your answer.

    We will try to create custom relationship of revised Quotes.

    Best regards,

    Anna

  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    RE: How are revised Quotes linked together?

    Hi Anna,

    By checking the database, it is found that the quotes have no OOB relationship with itself:

    Maybe you can create one custom 1:N relationship for quote and itself, then use flow to update the lookup automatically.

    After revising one quote, new quote with same quote ID will be created and status of the original quote will be changed to closed.

    So you can use new record created as trigger, then retrieve quotes with the quote id, and update new created quote.

     

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