web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / How to stop blocked sa...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

How to stop blocked sales items appearing in the item list on a sales order

(0) ShareShare
ReportReport
Posted on by markmj 584

HI All

We are on F&O 10.0.0.x

We have thousands of released products, and 80% are components that belong to BOM's. We have "Stopped" checked in the default order settings, but when you enter a sales line, the item lookup still shows all the blocked items. You will get a warning that it's on hold, but the problem is when sales guys search for "chocolate" they find a ton of manufacturing components instead of just finished goods that are saleable. Is there a way to prevent these from showing, so that sales are not wading through dozens of products they can't sell.

Thanks

mark

  • Suggested answer
    Gorminator Profile Picture
    Gorminator 4 on at

    Markmj,

    An age-old problem.

    The default order setting flag 'stopped' will prevent it from transacting, but to remove the appearance of this item from the drop-downs on a sales order or purchase order line, you'll need to consider a modification.

    Without knowing your entire business process, you may find customer item lists helpful to some extent, as the end-user would then be shown a list of items allowed for the customer that they can select from before being brought directly back to the atypical sales order form.

  • Suggested answer
    Mehdi AMRANI Profile Picture
    Mehdi AMRANI 1,422 on at

    Hi marmj,

    You can use the new feature PLM (Product Life cycle management) and create a blocked Status.

    then eclude this status using XDS for the sales orders.

    Kind regards,

    Mehdi AMRANI

  • Suggested answer
    ColbyGallagher Profile Picture
    ColbyGallagher 3,668 on at

    In addition to using PLM / an XDS policy, you could also consider creating a call center and create an assortment that will contain only the sellable products.

    docs.microsoft.com/.../assortments

  • markmj Profile Picture
    markmj 584 on at
    [quote user="ColbyGallagher"]

    In addition to using PLM / an XDS policy, you could also consider creating a call center and create an assortment that will contain only the sellable products.

    docs.microsoft.com/.../assortments

    [/quote]

    Thanks. Sounds promising

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 99 Super User 2026 Season 2

#2
Paolo Cecchelli Profile Picture

Paolo Cecchelli 79 Super User 2026 Season 2

#3
Aayush Tiwari Profile Picture

Aayush Tiwari 71

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans