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Field Service Portal

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Posted on by Microsoft Employee

Hello,

We are currently looking to implement Field Service to one of our customers who´s primary operations is to book and install security alarms. One of their requirements is that thrid-party installers should be able to carry out installations.

Third-party installers are not users in Dynamics365 Field service and do not have access to the platform. Does anyone know if field service portal requires a license of any kind for external parties to use?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Field Service Portal

    Ok, thanks for the detailed reply!

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    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Field Service Portal

    I assume you're really talking about the Partner PowerApps Portal and not the Field Service Self-Scheduling/Technician Locator portal (which is really for customers).  The Partner Portal does not require a D365 license, BUT it does have a cost associated to it . I would check the current licensing guide for the most recent portal pricing models.  www.microsoft.com/.../Licensing-Guides

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