Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

Copy specific emails from the Account timeline to Opportunity

(0) ShareShare
ReportReport
Posted on by 27

Hi everyone!

I have some task to research the ability to copy a specific email (emails) from the Account timeline to an Opportunity record.

Well, there are a lot of topics that describe email activity on Opportunity. But I want to figure out if it's possible somehow to copy (some button on each email in the timeline) a specific one and the ways to deal with this issue using Dynamics.

I will be thankful for any suggestions about it.

P.S. We use Dynamics 365 online version.

  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 8,785 Super User 2024 Season 1 on at
    RE: Copy specific emails from the Account timeline to Opportunity

    But I have a concern that if you will create this activities again it will also include the recipients. and this activities will be sent again to them.

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
  • RE: Copy specific emails from the Account timeline to Opportunity

    Yes, that would be great.

  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 8,785 Super User 2024 Season 1 on at
    RE: Copy specific emails from the Account timeline to Opportunity

    You want to create a copy and then you want to attach that on the opportunity?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans