Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Unanswered

Error: Employee's compensation region as of 1/1/2021 06:00:00 am (UTC) did not match the eligibility rule - Benefits management

(0) ShareShare
ReportReport
Posted on by 974

Dear Experts,

After Run benefit enrollment eligibility process, i received the error as below:

Employee's compensation region as of 1/1/2021 06:00:00 am (UTC) did not match the eligibility rule

Result status: Ineligible

pastedimage1626767194581v1.png

I changed the Valid from date and time on Eligibility rules, but still not work

pastedimage1626767283888v2.png

Please help ASAP,
Thank and best regards,

Thu Ngo,

  • ThuNgo Profile Picture
    ThuNgo 974 on at
    RE: Error: Employee's compensation region as of 1/1/2021 06:00:00 am (UTC) did not match the eligibility rule - Benefits management

    Hi,

    I'm not yet find the solution.

    Thanks,

    Thu

  • Baqar Iqbal Profile Picture
    Baqar Iqbal 30 on at
    RE: Error: Employee's compensation region as of 1/1/2021 06:00:00 am (UTC) did not match the eligibility rule - Benefits management

    Did you find the solution?

  • C. Shenk Profile Picture
    C. Shenk on at
    RE: Error: Employee's compensation region as of 1/1/2021 06:00:00 am (UTC) did not match the eligibility rule - Benefits management

    Hello Thu Ngo, 

    Thank you for the question - benefit eligibility troubleshooting typically revolves all around dates as you have already started to look at. But the error message looks to be having an issue with the employee's compensation region as of the date when the eligibility was run, although there could be numerous related dates to look at as well. As you are needing assistance quickly, it may be best to open a support case to troubleshoot further. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans