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Small and medium business | Business Central, N...
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Internal Server Error on Symbol Download API - Trial Production environment

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SUJET : Internal Server Error systematique sur l'API Symbol Download (AL Language) - environnement Production trial BC
---
CONTEXTE
- Type d'environnement : Trial Business Central, environnement "Production" (aucun sandbox cree)
- Tenant ID : 8c205587-8255-4238-823e-56966fac5483
- Domaine : 2nodoc.com (verifie avec succes auprès de Microsoft 365)
- Compte utilisateur : info.tech@2nodoc.com
- Version cible BC : 28.0.0.0 (Business Central 2026 release wave 1)
- Outil : Visual Studio Code + extension AL Language, commande "AL: Download Symbols"
PROBLEME
Toute tentative de telechargement des symboles de reference (AL: Download Symbols)
echoue systematiquement avec une erreur 500 Internal Server Error, sur les 3 packages
demandes simultanement :
  - Microsoft.Application (versionText=28.0.0.0)
  - Microsoft.System (versionText=1.0.0.0, appId=8874ed3a-0643-4247-9ced-7a7002f7135d)
  - Microsoft.E-Document Core (versionText=28.0.0.0, appId=e1d97edc-c239-46b4-8d84-6368bdf67c8b)
URL exacte appelee (exemple) :
https://api.businesscentral.dynamics.com/v2.0/Production/dev/packages?publisher=Microsoft&appName=Application&versionText=28.0.0.0&tenant=8c205587-8255-4238-823e-56966fac5483
REQUEST IDs COLLECTES (plusieurs tentatives, sur plusieurs jours et apres redemarrage complet) :
  - 8dd10f55-0877-4ca8-92d1-0c9d75047aa0
  - 7fb7a130-cabe-441f-ba80-7d61ea772c88
  - d0505de9-cb44-4cc5-b865-3636016fb355
  - 63390e57-b8b7-428d-aa48-6594d83ee8be
  - dd5bf9ea-511a-4a57-9eea-8999cc377369
  - 50ffb8fe-62cd-4b0b-8b14-9e075105c3e1
  - 638f4e43-8c07-4ae1-af10-2dd68c1a43d4
  - cc1b2b95-d0e5-4c19-91c0-9de19faf226f
  - 6e5283cf-ad3f-4703-b7ea-95a27c8720ca
  - 6b8a0384-2409-4872-9244-91f3778de93b
  - ff0ef2fd-6889-48d7-92be-54333222793a
Session ID (derniere tentative) : 5c0371dc-ea51-4826-8e34-01536e5a7b32
 
I have the same question (0)
  • Suggested answer
    Kamal Khakhkhar Profile Picture
    3,454 on at
    Hii there , 
    are you trying to download symbol from production then its not possible. you need to download from sandbox . for that update launch file . 
     
    If you found answer , mark this answered.
     
    Thank You.
    Kamal Khakhkhar
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    22,938 Super User 2026 Season 1 on at
    2 types of environments: sandbox and production.  
    We can link Visual Studio with the sandbox environment and publish the extension.  
    For production, we can't publish the extension via Visual Studio. We need to deploy .app file of the extension using the extension management functionality
  • Suggested answer
    11manish Profile Picture
    966 on at
    Create a Sandbox environment and test symbol download there. If the Sandbox works—or if the Production Trial continues returning HTTP 500—escalate to Microsoft Support with the collected Request IDs for backend investigation.

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