Unpaid Prepayment invoice related to Sales Order

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Posted on by Community Member Microsoft Employee

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Cannot invoice remaining balance because of Unpaid Prepayment invoice on SO error even though prepayment invoices fully paid and/or cancelled by prepayment credit memo

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Community Member Microsoft Employee on at

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RE: Unpaid Prepayment invoice related to Sales Order

Issue resolved! It was an additional line item (Shipping Charge Resource) added by the client to the SO for final invoicing. Since Prepayment % defaults from customer card, it applies to all lines on the SO. Had to zero out the Prepayment % for that additional line and the SI posted. The error was a little misleading since it referred to unpaid prepayment "invoices" of which there were none outstanding. Live and learn!
mmv 11,465 on at

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RE: Unpaid Prepayment invoice related to Sales Order

Hi,

Could you post the actual error you are encountering?

Best Regards,

MMV
Community Member Microsoft Employee on at

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RE: Unpaid Prepayment invoice related to Sales Order

Hi Suresh, I already tried that. It still didn't work. Maybe a bug?
Suresh Kulla 43,745 on at

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RE: Unpaid Prepayment invoice related to Sales Order

Check on Sales & Receivables Setup "Check Prepmt. When Posting" if that is checked, uncheck and try to post it.