Hi,
I have a case in Dynamics Customer Service Hub, that I want to Resolve, but when I come to do so it gives me an error:
Exception occured in SLAInstance management custom action : System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: Modern Flow 'c0725cee-7a83-ec11-8d21-6045bd0f01df' is not valid for ExecuteWorkflow. Please select a Flow that triggers whenever a Common Data Service entity is created, updated, or deleted. (Fault Detail is equal to Exception details: ErrorCode: 0x80060476 Message: Modern Flow 'c0725cee-7a83-ec11-8d21-6045bd0f01df' is not valid for ExecuteWorkflow. Please select a Flow that triggers whenever a Common Data Service entity is created, updated, or deleted. TimeStamp: 2022-09-20T08:32:25.7963489Z -- Exception details: ErrorCode: 0x80060476 Message: Modern Flow 'c0725cee-7a83-ec11-8d21-6045bd0f01df' is not valid for ExecuteWorkflow. Please select a Flow that triggers whenever a Common Data Service entity is created, updated, or deleted. TimeStamp: 2022-09-20T08:32:25.7963489Z -- ).
The case has been 'Waiting for Details' for some time.
Looks like it has something to do with a flow but not sure where to start
Any ideas why the error arises?
Thanks
Steve