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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / MPOS cannot print rece...
Microsoft Dynamics AX (Archived)

MPOS cannot print receipt with windows xps printer

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Posted on by Community Member

I can print receipt with windows xps printer in MPOS. But an message "an error occured while communicating with the server" during printing receipt once I make some changes for hardware station codes based on CU9, and replace origin assembly with compiled assembly in the folder  "C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail Modern POS\ClientBroker". I'm not sure why this message appears. Would someone help me to fix this issue? and who know how to debug this codes once it's successfully customized?  

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  • Rodolfo Recalde Profile Picture
    Rodolfo Recalde on at
    RE: MPOS cannot print receipt with windows xps printer

    Hi William,

    Check if the Event Viewer does not have any other messages that might help you find a solution to the problem.

    Also, verify:

    Application and Services Logs > Microsoft  > Windows > AppHost > Right click AppHost and Select View > Show Analytic and Debug Logs.

    I Hope This Helps!

    Regards,

    Rodolfo Recalde.

  • Community Member Profile Picture
    Community Member on at
    RE: MPOS cannot print receipt with windows xps printer

    Thanks for your help, but nothing in the event logs. I also revert the origin hardware station dlls at the ClientBroker folder. The message likes "We cannot process your request at this time. Please try again later."

  • Community Member Profile Picture
    Community Member on at
    RE: MPOS cannot print receipt with windows xps printer

    Hi William,

    Did get a resolution for this issue? I'm also facing the same issue but on R3 CU10 environment.

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