During our implementation of 2012 R2 CU6, we made the mistake of enabling serial tracking for some items. We have it set to require on issue only, since that is the only time we need to record what serial number was sold. Unfortunately, AX requires the serial number on all transactions, not just sales. We now have a credit PO (all quantities are negative) that we need to receive, which contains serialized items. Of course, when we try to receive the PO, it fails, stating that serial numbers are required for the items. The only reason we have this credit PO is because the original PO was created with incorrect prices and received, so we want to undo the PO at the original price and then create a new PO and receive it at the correct price.
A couple questions:
Is this credit PO process really the best way to fix the purchase price problem on this order?
If it is, how do we enter the serial numbers so that we can "issue" these credit lines on the PO? (The PO receipt form does not have fields for serial numbers.)
Thanks in advance for any thoughts and advice.
djz
*This post is locked for comments
I have the same question (0)
