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Microsoft Dynamics NAV (Archived)

Misapplied customer payment in a previous month

Posted on by Microsoft Employee

We need to correct a misapplied payment for a customer from July, how do I go about doing that without throwing off the bank rec's?

Thank you.

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  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: Misapplied customer payment in a previous month

    You can just unapply the entries at the current date and apply them again at the current date if your period is closed.

  • Suggested answer
    Amol Salvi Profile Picture
    Amol Salvi 18,694 on at
    RE: Misapplied customer payment in a previous month

    Hi,

    Do you mean to say you have applied incorrect invoice against payment received or vice versa. ???

    You can go to customer ledger entry and unapply the invoice against that payment and then apply the correct invoice.

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