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Microsoft Dynamics NAV (Archived)

Post error

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Posted on by Microsoft Employee

Document no. must have value in Item Journal Line: Journal Template Name=, Journal Batch Name=,Line No.=0. it cannot be zero or empty.

This error is shown while posting sale return order.

How to solve it?

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Post error

    Thank you.

    This error got resolved after enabling Return shipment on credit memo field present in Purchases and Payable Setup and Return receipt on credit memo field in Sales & Receivables Setup.

  • MedInfoTech Profile Picture
    MedInfoTech 1,392 on at
    RE: Post error

    Verify  13 codeunit

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Post error

    New sale return order and to return items which was processed in sale order.

  • Suggested answer
    tpupko Profile Picture
    tpupko 2,048 on at
    RE: Post error

    Hi harikka,

    How you create your Sales return order and what you have in your return order?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Post error

    I tried it,still I get the error.

  • Suggested answer
    Hasitha Jayasuriya Profile Picture
    Hasitha Jayasuriya 645 on at
    RE: Post error

    Hi Harikka,

    Did you try re-opening the Sales Return Order and posting it then ?

    Regards,

    Hasitha J

    If my response answered your question, please take a minute to verify the answer

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Post error

    Thank You. I will check it.

    I forget to mention,

    I don't get this error in default company.

    I receive this error while processing return orders in company which I newly created.

  • Tina Menezes Profile Picture
    Tina Menezes 2,576 on at
    RE: Post error

    Hi,

    You can run your table 83 i.e. Item Journal Line. You need to check the entry that is present in your table. Maybe there is some issue with the insertion of the record if you have done any customizations. Or put the debugger on your code and check.

  • Suggested answer
    Hasitha Jayasuriya Profile Picture
    Hasitha Jayasuriya 645 on at
    RE: Post error

    Hi Harikka,

    Faced the same issue when i was trying to "Preview post" a Purchase Order. Turns out that when I Re-open the Purchase Order, I can "Preview post" it.

    Try and tell me how it goes.

    Regards,

    Hasitha J

    If my response answered your question, please take a minute to "Verify" the answer

  • Suggested answer
    tpupko Profile Picture
    tpupko 2,048 on at
    RE: Post error

    Hi Harikka,

    Please debug your user when you have this error message and try to create new Sales Return Order.

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