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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Is it possible to add ...
Customer experience | Sales, Customer Insights,...
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Is it possible to add new attributes to the interactions?

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Posted on by vcamposp 32

Hello,

I would like to know if in the segments, when I add a behavior block and select an interaction (in this case, email sended) I could add a new attribute to it.

pastedimage1594903914837v3.png

I know that I can add a condition for the customer journey like this

pastedimage1594903487161v1.png

But I would like to make the condition by a field (added by me) of the customer journey. 

pastedimage1594903793628v2.png

Thank you in advance!

  • Suggested answer
    Petit Hibou Profile Picture
    Petit Hibou on at
    RE: Is it possible to add new attributes to the interactions?

    Hi vcamposp,

    If I understand correctly, the ask is to create an interaction-based segment, but instead of filtering on an interaction property, to filter on a Customer journey property.

    We do not support this today.  Sorry about that.

    BR

    Elena

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