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Customer experience | Sales, Customer Insights,...
Suggested Answer

Test and enable mailboxes

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Posted on by 35

I am still learning about CRM. So sorry for the stupid question. What happens if someone approves emails and enable mailboxes for all users of the system? I think for SystemUsers this means they can now send email from Dynamics right? but what does it mean for the Contacts? Is there a scenario where you this can be useful?

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  • Suggested answer
    PerezAguiar Profile Picture
    Microsoft Employee on at

    Hey!

    As far as I've seen, only SystemUsers show on the list of "Approve emails and enable mailboxes" option.  Contacts shouldn't appear there.

    Regards,

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