web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How to find Email acco...
Customer experience | Sales, Customer Insights,...
Suggested Answer

How to find Email account associated to pre-authenticated domain

(0) ShareShare
ReportReport
Posted on by Aishwarya 36

Hello,

I have installed Dynamics marketing in my tenant and have got a pre-authenticated domain assigned (*.dyn365mktg.com). Now, how do I find the email account which is associated to this pre-authenticated domain? When I create a new Marketing Email, the from address has "@*.dyn365mktg.com". It is not displaying the entire email address.

Update: Ultimately we can name it anything. xyz@*.dyn365mktg.com or marketing@*.dyn365mktg.com. But I received all those emails in my SPAM. At this point, I am assuming that I am receiving it in SPAM as it is my sandbox.

Thanks,

Aish

I have the same question (1)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    It can be set in the Email client or web side based on the recipient's mailbox provider.

    For example, you can set it in the Junk Email Options in outlook.

     pastedimage1619509702373v1.png

    Here is a documentation about the reputation of the sender email.

    Maximize email deliverability (Dynamics 365 Marketing) | Microsoft Docs

    You can refer to it to know about how to reduce the risk of your marketing emails being blocked.

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 164 Super User 2026 Season 1

#2
Jimmy Passeti Profile Picture

Jimmy Passeti 51 Most Valuable Professional

#3
NeerajPawar Profile Picture

NeerajPawar 42

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans