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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can't export membe...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Can't export members of dynamic segments to Excel

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Posted on by Darklokis 5

Hi Community,

I did something wrong into the Segment Members View of Contact entity, I deleted it and now, I can't export members of dynamic segment.

Could you please help me to restore it ?

It stuck to this message when I'm trying to export members view in Excel :

pastedimage1620640539167v2.png

And I have also this error message in the members view : 

"The view is not available. Contact your system administrator."

0044.PNG

Thank you for your help !

I have the same question (0)
  • Suggested answer
    Petit Hibou Profile Picture
    Petit Hibou on at

    Hi Darklokis,

    can you share the screenshot from "Definition" tab? if you have a query there, then we can  look into the issue.

    If you deleted the query, then you need to start with defining the segment again (reproducing the query you've had before).

    Br

    Elena

  • Darklokis Profile Picture
    Darklokis 5 on at

    Hi Elena,

    Thank you for your help.

    Is that what you need ? (sorry I'm a beginner, I don't know what/where is the definition tab ).

    7144.PNG

    BR

    Benoit

  • Petit Hibou Profile Picture
    Petit Hibou on at

    on your first screenshot, you pictured  the tab "Membres". Can you capture a screenshot of the first tab, "Definition"?

    pastedimage1620655470665v1.png

  • Darklokis Profile Picture
    Darklokis 5 on at

    Below the screenshot :

    4617.PNG

    Thank you 

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