Delete Shipping Record

(0) Share

Report

Posted on by Community Member

I accidentally fulfilled too much on an order. When I try to decrease the quantity fulfilled I get a pop-up that says "To decrease the quantity fulfilled, delete on or more shipping records." I don't see anywhere I can pull up shipping records and nothing in the manual about this. Where can I delete shipping records?

Thank you for your help,

Kim

*This post is locked for comments

I have the same question (0)

All responses (4)

Answers (0)

Sort by

Almas Mahfooz 11,009 User Group Leader on at

Like (0)

Report
Copy link

Link copied!

which window you are using ?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Sales Order Fulfillment.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

May be you can delete and recreate the document.

Was this reply helpful? Yes No
L Vail 65,271 on at

Like (0)

Report
Copy link

Link copied!

Hi,

In the Sales Order Fulfillment window, change the quantity Fulfilled to the appropriate quantity and save the transaction. Are you getting the error when you change the Sales Order Fulfillment window? Are you using workflow?

Kind regards,

Leslie

Was this reply helpful? Yes No