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Hi,
I work in learning and development at a large charity, and currently doing some market research into how CRM training is best implemented.
I would appreciate thoughts on:
How long should face to face sessions last?
Should face to face sessions focus on systems training, or on gaining buy in from staff and explaining the "why"?
Any other general advice!
Thanks
Georgia
Hi, Ideally I would recommend face to face training and hands-on session.
Face to face training
But you can get online trainings and content from multiple sources
Please mark as verified if the answer is helpful.
Hi,
Hi partner,
In my opinion of view, I think system training is more important than "why" using D365.
We can spend a little time explaining to our employees why we are using D365 and the benefits and features of D365 and then we'll focus on how to use D365 in our actual work environment and how to improve our efficiency with D365.
Now that we're using D365, we should get our people familiar with it and practice and get used to it.
About the training content, we could refer to the D365 documentations.
Hope it helps.
Best Regards,
Leo
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