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Customer experience | Sales, Customer Insights,...
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Partecipate into Customer Journey without going into analytics

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How can I participate in a customer journey and receive all emails related to it without being counted within the analytics?

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  • Verified answer
    Haig Liu Profile Picture
    Microsoft Employee on at
    RE: Partecipate into Customer Journey without going into analytics

    Hi Sara156184984,

    I assume you are referring to Insights,

    unfortunately, the Insights page is not OOTB and we cannot customize it.

    Here are all the behaviors that will be counted: 

    https://learn.microsoft.com/en-us/dynamics365/marketing/insights

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