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Customer experience | Sales, Customer Insights,...
Answered

REENVIO DA PESQUISA

Posted on by 35

Hello people,

we have an average of 400 customers who receive the survey in the month, and the question is: within the period when the survey is active, is it possible to resend the survey only to contacts that have not responded or do we need to insert all contacts every time when firing? We currently import contacts in CSV.

We need traceability of responses, so the survey cannot be anonymous in order to share QR code, link and the like.

thanks

  • Verified answer
    Arjun N Profile Picture
    Arjun N on at
    RE: REENVIO DA PESQUISA

    Two ways:

    Way 1) www.whatismytenantid.com/

    OR

    Way 2) Here are the steps you can follow:

    a)Log in to Microsoft Azure as an administrator.

    b)In the Microsoft Azure portal, click Azure Active Directory.

    c) Under Manage, click Properties. The tenant ID is shown

    Thanks,

    Arjun

  • Voz do cliente Profile Picture
    Voz do cliente 35 on at
    RE: REENVIO DA PESQUISA

    Arjun, that would be very useful to me and I would like to have this tool. Thanks

    where do I find my tenant ID?

  • Suggested answer
    Arjun N Profile Picture
    Arjun N on at
    RE: REENVIO DA PESQUISA

    hi,

    we have 'survey reminder' feature in preview, if u are keen will be happy to open this feature for you. if u want to get the feature pps drop an email at customervoice@microsoft.com with your tenant id.

    thanks,

    arjun

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