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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Account not found
Finance | Project Operations, Human Resources, ...
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Account not found

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Posted on 25 Mar 2025 16:52:49 by Tom Garrett 68
Account not found on my distribution breakdown register - detailed, when I processed a cash receipt credit card payment.
Categories:
Microsoft Dynamics GP
Cash Receipt Post...
  • Tom Garrett Profile Picture
    Tom Garrett 68 on 27 Mar 2025 at 14:27:18
    Account not found
    Devon -
    We have done that before I posted this on the community.
  • Suggested answer
    Devon Southall Profile Picture
    Devon Southall 157 on 27 Mar 2025 at 12:29:48
    Account not found
    OK - so to post this one you need to press the distribution button (bottom right) on the transactions in Cash receipt entry and enter the GL account to be used by the Credit Card...  (I am assuming you selected type of Credit card on the cash receipt)
     
    But to fix it for future you need to check the Credit Card setup: Left bottom navigation bar > Administration > Setup > Company >Credit Cards  
     
    Let me know if you have any questions!
    Best,
    Devon Southall 
     
    Error for others...
     
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 3,330 Super User 2025 Season 1 on 26 Mar 2025 at 17:08:06
    Account not found
    Thanks for confirming Tom (-:
    I've moved your question to the Finance forum that supports Dynamics GP, hope you don't mind.
  • Tom Garrett Profile Picture
    Tom Garrett 68 on 26 Mar 2025 at 16:58:16
    account not found
    No this is not - it is related to Dynamics GP2018
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 3,330 Super User 2025 Season 1 on 25 Mar 2025 at 22:36:06
    account not found
    Hi Tom,
     
     
    I don't think this is related to Customer Experience (CRM etc), but more an ERP system like Business Central or D365 F&O.
    Am I correct?

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