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Microsoft Dynamics NAV (Archived)

NAV 2018 CU6 Windows Client Install Error

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Posted on by 5

Hi everyone,

I am trying to install NAV 2018 CU6 Windows Client only on a Windows Server 2016 Standard.

The Installation fails and I get the following log:

=== Logging started: 2018/07/06 15:21:22 ===
Executable: C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\110\Setup\setup.exe v11.0.22292.0
Computer  : BAM9322S
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence. 
                Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence. 
                Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '0'
RegistrySearch: Id = 'DotNetFxRelease', searching for registry key value. 
                Id = 'DotNetFxRelease', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '460805'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value. 
                Id = 'VstoInstalled', Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R', Value = '1'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value. 
                Id = 'PowerShell30Installed', Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine', Value = '5.1.14393.0'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence. 
                Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value. 
                Id = 'Excel14Installedx86', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value. 
                Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence. 
                Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence. 
                Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook\Setup', Exists = '0'
RegistrySearch: Id = 'Outlook16', checking registry key existence. 
                Id = 'Outlook16', Key = 'Software\Microsoft\Office\16.0\Outlook\Setup', Exists = '0'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value. 
                Id = 'VCPPSpLevel', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence. 
                Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence. 
                Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP201764Installed', checking registry key existence. 
                Id = 'VCPP201764Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\14.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence. 
                Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value. 
                Id = 'IISWinAuthInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value. 
                Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value. 
                Id = 'IISASPNET45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value. 
                Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value. 
                Id = 'IISNETFX45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value. 
                Id = 'IISISAPEXInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence. 
                Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value. 
                Id = 'IISISAPIFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value. 
                Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value. 
                Id = 'IISSTATICInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value. 
                Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\110\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence. 
                Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '0'
RegistrySearch: Id = 'IISAspNetCoreModuleInstalled', searching for registry key value. 
                Id = 'IISAspNetCoreModuleInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\IIS Extensions\IIS AspNetCore Module'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\aely\AppData\Local\Temp\setup.wix.msi.7.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'RoleTailoredClient'
MSI log file set to: C:\Users\aely\AppData\Local\Temp\setup.wix.msi.8.log
Done configuring package. Id = 'RoleTailoredClient' ReturnCode = 1603
SUCCESS: Package Microsoft Dynamics NAV Setup Components executed sucessfully.
ERROR: Package Microsoft Dynamics NAV Client Components failed with error. See detailed message above.
=== Logging stopped: 2018/07/06 15:21:47 ===


I suspect this is due to the  following line:

RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence. 
                Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '0'


I tried to install .NET 3.5 but the system doesn't find the source, so wanted to check with you before I go create the image and so on.

PS: I also have a Windows Client for NAV 2017 working fine on that server.

Kind regards,

Cristian

*This post is locked for comments

  • Almas Mahfooz Profile Picture
    Almas Mahfooz 11,006 User Group Leader on at
    RE: NAV 2018 CU6 Windows Client Install Error

    What is this RoleTailoredClient ? I am getting the same error.

  • CristiG. Profile Picture
    CristiG. 5 on at
    RE: NAV 2018 CU6 Windows Client Install Error

    Thanks Stefano, it worked!

    You're a life saver ;)

    Kind regards,

    Cristian

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: NAV 2018 CU6 Windows Client Install Error

    Have you try to install only the RTC client by going into the "RoleTailoredClient" folder in the installation directory and run the "Microsoft Dynamics NAV RoleTailored Client.exe" file?

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