Hi!
I created a marketing E-Mail as seen here (E-Mail Designer View):
However, within Outlook somehow there is additional spacing at the bottom:
Any clue why this is occuring and how to fix this?
Thanks!
Arnaud De Jonghe I did try it with CTRL + SHIFT + V and I did recreate the E-Mail from scratch, still the huge space at the end appears.
Now Í am sure that it has something to do with my dynamic content since I used a default template, everything appeared fine until I inserted my dynamic content.
In the outlook client it looks like this:
The dynamic content is:
{{#if (eq contact.gendercode 1)}}
{{#if (eq contact.firstname '')}}
Dear Sir {{contact.lastname}},
{{else}}
Dear Sir {{contact.firstname}} {{contact.lastname}},
{{/if}}
{{else if (eq contact.gendercode 2)}}
{{#if (eq contact.firstname '')}}
Dear Madam {{contact.lastname}},
{{else}}
Dear Madam {{contact.firstname}} {{contact.lastname}},
{{/if}}
{{else}}
Dear Sir/Dear Madam
{{/if}}
Hi!
We have noticed several problems like this in the email builder. Still in de last update of D4M.
We found that this problem mainly occurs when the user uses a classic copy and paste.
To solve this we ask users to do CTRL+SHIFT+V or value only.
Hi Newmayer2384,
Could you please upgrade to the latest version of the Marketing application and try to recreate the issue?
If the issue still occurs to you - please create a support ticket and we will investigate it.
Thank you,
Aga
Hi,
Which Outlook version are you using?
André Arnaud de Cal...
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