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Customer experience | Sales, Customer Insights,...
Suggested Answer

Why is my 'As this role' field in new connection form locked when adding a stakeholder

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Posted on by 22

When trying to add a stakeholder  "' As this role' is locked. Please help me to resolve this problem. 

pastedimage1681671163074v1.png

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Ruma1991,

    To be honest, the possibilities are numerous.

    The most common case is the following, where the field is set to read-only.

    pastedimage1681714303211v1.png

    pastedimage1681714321713v2.png

    Maybe it is because the security role does not have enough permissions to read but not modify.

    Another possibility is that the field is checked as a read-only field in the designer.

    It is also possible that a business rule has been triggered or that JS has set this field to read-only.

    I suggest you check the connection form to rule out these possibilities one by one.

  • Ruma1991 Profile Picture
    22 on at

    Hi Haig Liu,

    Thank you for your kind support. I can able to Unlock that field.

    Best Regards,

    Ruma1991

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