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Workflow stopped: Failed to create a session

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Dears,

Error Message:

Stopped (error): X++ Exception: Failed to create a session; confirm that the user has the proper privileges to log on to Microsoft Dynamics 365 for Finance and Operations.
at SysWorkflowDocument-assert
SysWorkflowDocument-assertPermission
SysWorkflowWorkItem-create
SysWorkflowWorkItem-createWorkItems
SysWorkflow-save
SysWorkflowQueue-resume

Could someone help me to solve this issue?

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VT D365 FO 5 on at

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Workflow stopped: Failed to create a session

for this error the solution we found is

s1: check who are list of users who will get the workflow for approval

s2: one or more of them users must be inactive in AD hence the error

solution : disable that user in D365 FO who is inactive in AD.

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Alexio Pfumai 344 on at

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Workflow stopped: Failed to create a session

Hi... Can you check if all the users who should approve are available in Azure AD. This error usually pops up when one of the approvers is not available in Azure AD(ie the user was created manually).

Kind regards

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GirishS 27,825 Moderator on at

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Workflow stopped: Failed to create a session

If possible, please post the screenshot of the workflow history.

Thanks,

Girish S.

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Community member 2 on at

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Workflow stopped on Microsoft Dynamics 365 Finance and Operation

Dear Girish,

I have checked the accessibility of the user to the system, and he has access.
yes, it's related to Dynamics 365 F&O. Actually this is the first time I posted here, next time I will post on the right forum.

Regards,
Tarik Alyateem

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Mohit Rampal 12,563 Moderator on at

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Workflow stopped on Microsoft Dynamics 365 Finance and Operation

Hi, Check this article, if still issues then please provide more details on workflow history.

https://mycsharpdeveloper.wordpress.com/2016/01/07/workflow-stopped-error-x-exception-failed-to-create-a-session-confirm-that-the-user-has-the-proper-privileges-to-log-on-to-microsoft-dynamics/#:~:text=If%20you%20get%20this%20error,Users%20table%20and%20active%20directory.

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GirishS 27,825 Moderator on at

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Workflow stopped on Microsoft Dynamics 365 Finance and Operation

Hi,

Approval going to the user doesn't have access to D365 F&O environment, I guess.

Try to import that user from AD and then try again.

Also please confirm this is related to D365 FO - So I can move to that forum.

Next time you post please see that and post.

Thanks,

Girish S.

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