Finance | Project Operations, Human Resources, ...

Workflow stopped: Failed to create a session

(1) Share

Report

Posted on by Community member

Dears,

Error Message:

Stopped (error): X++ Exception: Failed to create a session; confirm that the user has the proper privileges to log on to Microsoft Dynamics 365 for Finance and Operations.
at SysWorkflowDocument-assert
SysWorkflowDocument-assertPermission
SysWorkflowWorkItem-create
SysWorkflowWorkItem-createWorkItems
SysWorkflow-save
SysWorkflowQueue-resume

Could someone help me to solve this issue?

I have the same question (0)

All responses (6)

Answers (0)

Suggested answer

GirishS 27,827 Moderator on at

Like (0)

Report

Hi,

Approval going to the user doesn't have access to D365 F&O environment, I guess.

Try to import that user from AD and then try again.

Also please confirm this is related to D365 FO - So I can move to that forum.

Next time you post please see that and post.

Thanks,

Girish S.

Was this reply helpful? Yes No
Suggested answer

Mohit Rampal 12,565 Moderator on at

Like (0)

Report

Hi, Check this article, if still issues then please provide more details on workflow history.

https://mycsharpdeveloper.wordpress.com/2016/01/07/workflow-stopped-error-x-exception-failed-to-create-a-session-confirm-that-the-user-has-the-proper-privileges-to-log-on-to-microsoft-dynamics/#:~:text=If%20you%20get%20this%20error,Users%20table%20and%20active%20directory.

Was this reply helpful? Yes No
Community member 2 on at

Like (0)

Report

Dear Girish,

I have checked the accessibility of the user to the system, and he has access.
yes, it's related to Dynamics 365 F&O. Actually this is the first time I posted here, next time I will post on the right forum.

Regards,
Tarik Alyateem

Was this reply helpful? Yes No
GirishS 27,827 Moderator on at

Like (0)

Report

If possible, please post the screenshot of the workflow history.

Thanks,

Girish S.

Was this reply helpful? Yes No
Alexio Pfumai 344 on at

Like (1)

Report

Hi... Can you check if all the users who should approve are available in Azure AD. This error usually pops up when one of the approvers is not available in Azure AD(ie the user was created manually).

Kind regards

Was this reply helpful? Yes No
Suggested answer

VT D365 FO 5 on at

Like (1)

Report

for this error the solution we found is

s1: check who are list of users who will get the workflow for approval

s2: one or more of them users must be inactive in AD hence the error

solution : disable that user in D365 FO who is inactive in AD.

Was this reply helpful? Yes No

Join the conversation

Community site session details

Workflow stopped: Failed to create a session

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

Featured topics

Product updates

Community site session details

Workflow stopped: Failed to create a session

Helpful resources

Quick Links

Responsible AI policies

Neeraj Kumar – Community Spotlight

Congratulations to the November Top 10 Community Leaders!

Subscribe to this forum!

Select categories

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

Featured topics

Product updates