Skip to main content

Notifications

Announcements

No record found.

Finance | Project Operations, Human Resources, ...
Unanswered

Customer Overpayment - Statement of credit

Posted on by 34
We have a customer that overpaid an invoice and we would like to send a statement to them showing a credit on their account for this overpayment only.  However, they have another invoice that is pulling into the statement that we do not want to show, as payment has been collected for this delivery, but not yet processed.
Is there a way to pull a statement that shows ONLY the credits on an account?
I have pulled the Customer Detailed Aging and cannot find a filter to only show the overpayment
 
12/1  18665  Overpayment     -27.40 *
12/4  Posted Sales Invoice   $90.00
12/5  19522  Overpayment  -30.00*
 
*would like to create a statement to show only these credits. Is there a way?
Categories:

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans